Customer Success Manager
Meet a Group international AB
About job:
Jobbify är en jobbplattform för vassa kandidater.För kunds räkning har vi publicerat denna annons, vill du komma i kontakt med den slutgiltiga arbetsgivaren kan du klicka dig vidare till annonsen:Are you ready to join a fast growing scale-up that's changing the way global brands and agencies digitize their media management? Mediatool are looking for a passionate Customer Success Manager in Stockholm, Sweden who excels at building strong client relationships and maximizing the use of innovative tools.
Does this sound like you? Apply now!💼 Your Role:As our next Customer Success Manager, based in Stockholm, you will be a crucial member of our team, responsible for:
- Setting up new customer accounts and leading onboardings.
- Proactively engaging with customers to minimize churn.
- Developing strategies to enhance customer engagement and upsell effectively.
- Providing stellar customer support and enhancing our Help Center.
- Relaying customer feedback to our Development team and nurturing ongoing customer relationships
- You have at least 2 years of experience in Customer Success, Relationship Management, or as a Service Manager within the tech industry, preferably in a SaaS company.
- You have a proven track record of building strong relationships with customers, particularly at the executive level.
- You possess exceptional project and change management skills, with keen attention to detail.
- You are a team player, comfortable working with teams across various time zones and especially attuned to the Scandinavian business culture.
- A competitive salary and a key role in our dynamic Sales, Marketing, and Customer Success (SMaCS) team.
- Opportunities to grow quickly in a fast-paced start-up, both locally and globally.
- An international working environment with a deep focus on the Nordic market.
- A company culture that encourages proactivity, shared goals, and teamwork.
Apply now! Let’s connect and explore how you can contribute to our team in Stockholm. We're reviewing applications on a rolling basis, so don't wait with your application!
How to apply
Apply through: https://jobbify.se/job/seym05lq68r4gibdf/ apply before Friday, May 24th, 2024 11:59 pmAddress:
StockholmStockholms län
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